CANCELLATION 

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Please understand that when you forget or cancel your appointment without giving enough notice I miss the opportunity to fill that appointment time with clients on my waiting list. 

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I request at least 24 hours notice prior to cancelling and rescheduling appointments.  

Late cancel fee is $50

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​To reschedule or cancel any service please  text or call the salon directly and send a text or leave a voicemail.​

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I do my best to work with you in case of emergencies, as I do understand that issues come up unexpectedly.

This policy is not enforced when we are under severe weather conditions.

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NO  SHOW POLICY

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My no show fee policy is strictly enforced and will billable prior to your next appointment at 100% of the missed reservation.

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Multiple no shows will result in no longer being able to book an appointment,

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LATE POLICY

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Multiple late arrivals will result in a fee of

$15 for every 15 minutes late.

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REFUNDS 

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There are no refunds for services rendered. If there is an issue all attempts will be made by Diane to rectify the situation. Any issues must be  

addressed within 1 week of your original appointment.

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(A change of mind about a color request does not constitute an issue, and adjustments will be treated as a new service).

 

Please note, blonding often takes multiple sessions to achieve the desired goal while maintaining the health of your hair)

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Diane is not responsible for fading of hair color due to improper care or using products not purchased directly from the salon. Please ask Diane about recommended products for your hair service.

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CONFIRMATION TEXT & EMAILS

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As a courtesy, Meraki Hair Studio will send a text and or email to confirm your service appointment 72 and 24 hours prior to your appointment date. However, it is your responsibility to remember your appointment dates and times to avoid late arrivals, missed appointments or any policy fees.

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Please note these services are done via a third party provider and will not be able to receive any incoming messages. To reschedule or cancel any service please text or call the salon directly and send a text or leave a voicemail if needed.

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